Last Updated: 12/02/2026
At MyEasySwap.com (“we,” “our,” or “us”), we are committed to protecting your privacy and the security of your digital assets. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our exchange services.
By using MyEasySwap.com, you consent to the data practices described in this policy.
1. Information We Collect
We collect information necessary to process your transactions securely and comply with legal regulations.
A. Information You Provide
- Transaction Data: When you initiate a swap, we collect the wallet addresses involved (sending and receiving) and the transaction details (amount, currency type, timestamp).
- Contact Information: If you contact support, we collect your email address and any details provided in your correspondence.
- Account Information (If applicable): If you create an account, we may collect your email, encrypted password, and verification status.
B. Automatically Collected Data
- Device & Log Data: We automatically collect your IP address, browser type, operating system, and access times. This helps us detect suspicious activity and prevent fraud.
- Blockchain Data: Please note that all transactions are recorded on public blockchains. While we do not control this public ledger, we may associate your transaction hash with our internal records for support purposes.
2. How We Use Your Information
We use your data for the following purposes:
- Processing Transactions: To execute your swap requests and deliver assets to the correct wallet address.
- Security & Fraud Prevention: To monitor for suspicious activity, prevent money laundering (AML), and block fraudulent transactions.
- Customer Support: To resolve issues with pending or failed swaps.
- Compliance: To comply with applicable legal requirements and regulatory requests.
3. Cookies and Tracking
We use cookies to improve your experience and ensure the security of our platform.
- Essential Cookies: Necessary for the website to function (e.g., maintaining your session during a swap).
- Analytics Cookies: Help us understand how users interact with our site so we can improve performance.
4. Sharing Your Information
We value your privacy and do not sell your personal data. We may share information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., liquidity providers, hosting services, and customer support tools).
- Legal Compliance: If required by law, court order, or governmental authority to investigate illegal activities such as fraud or money laundering.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
5. Data Security
We employ industry-standard security measures to protect your information, including:
- SSL Encryption: All data transmitted between your browser and our servers is encrypted.
- Wallet Security: We do not store your private keys. You retain full control of your assets until the swap is executed.
- Regular Audits: We routinely review our systems for vulnerabilities.
6. Third-Party Links & Wallets
Our service interacts with third-party wallets and exchanges. We are not responsible for the privacy practices or security of these external services. We encourage you to review the privacy policies of any wallet or exchange you use in conjunction with MyEasySwap.
7. Children’s Privacy
MyEasySwap.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the “Last Updated” date at the top of this page.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
[email protected]